MEET GLENDA OGDEN

Consultant/Facilitator/Business Development/Digital Processes/Marketing: Experienced in relationship and team building, strong coaching and facilitation skills, empowerment and identifying personal potential with focus on culture identity and development. Business processes, customer relations, customer retention and communications. Cost containment, using relative data to create actionable plans and follow-up. Traditional and Non-traditional inbound and outbound Marketing. Extensive skills in Digital and Social Media. BDC development and implementation, CRM proficiency and process development, Digital/Internet Departmental development and processes.

Successfully increased unit sales of up to 43% while decreasing expenses using marketing and internal process strategies for OEM dealerships. CRM accountability, process development and utilization of data to create business strategies, find areas of opportunity and accountability. Facilitate meetings with outside vendors and managers/owners to tactically address services with results. Recommend and develop policies and procedures using available sources of data. Track and measure end results.  Experienced Digital Professional proficient in Automotive Business Management, Process Development, Action Planning, Project Management, and Data Analytics with a strong background in Digital Development and Facilitation. 

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Put Glenda and her Team on your Team!