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Mastering Sales Skills Series

           Perfect Your Selling Skills and Techniques                  

  • Combine the fundamentals of selling with some of the most advanced sales techniques

  • Innovative, thought-stimulating ideas which can be put into action immediately

  • Tracking methods that insure success and will move you toward your sales goals

  • Provide measurable results through effective work habits and behavior change

Mastering Sales Skills Series

           Perfect Your Selling Skills and Techniques                  

  • Combine the fundamentals of selling with some of the most advanced sales techniques

  • Innovative, thought-stimulating ideas which can be put into action immediately

  • Tracking methods that insure success and will move you toward your sales goals

  • Provide measurable results through effective work habits and behavior change

Mastering Leadership Skills Series

Welcome to the Mastering Leadership Skills Series, a comprehensive video series designed to enhance your leadership capabilities through practical insights, proven strategies, and hands-on exercises. This series will equip you with the tools and knowledge needed to inspire, guide, and elevate your team to new heights of success.

Mastering Customer Service Skills
Pinwheel Learning Systems

In today's dynamic business landscape, the pursuit of exceptional consumer experiences (CX) and employee experiences (EX) stand as a cornerstone of success for any organization. To achieve and sustain this momentum, businesses are increasingly turning to comprehensive and easy-to-implement self-directed e-learning modules coupled with engaging dealer-led exercises during store meetings. The integration of these two approaches forms a powerful strategy to drive forward both the CX and EX initiatives.

Module #1
FORD'S
Consumer Experience Movement (CEM) History of Success
$29.00 US
19.01 Minutes in Length 
Host Ron Schneider 

  • In the beginning

  • CEM Benefits & Statistics of Success 

  • E-course Author Ron Schneider

  • The 4- Pillars of CEM

  • Customer & Employee Experience Work Together

  • Video "Everyone has a Story"

  • Best Idea

  • Assignment

Module #2 
Creating Employee/Customer Engagement

$29.00 US

20:10 Minutes in Length
Host Ron Schneider

  • Review Assignment Module #1

  • Define the Word Engaged

  • What a fully engaged Employee Delvers to the Store

  • The Value of a Fully Engaged Customer

  • Video: "The Best Cup of Coffee I ever Had!"

  • The 6 Principles of Establishing a Relationship

  • Quiz

  • Assignment

Module #3
Meeting & Greeting Customers

$29.00 US
19:19 Minutes in Length

Host Ron Schneider

  • Review Assignment Module #2

  • The Keys to Great Customer Service

  • 5 Principles that make Customers feel Comfortable

  • Video: "Winning the Customer in 2 Minutes"

  • 10 Steps to Become a Customer Service Superstar

  • Quiz

  • Assignment

Mastering Leadership Skills Series

Welcome to the Mastering Leadership Skills Series, a comprehensive video series designed to enhance your leadership capabilities through practical insights, proven strategies, and hands-on exercises. This series will equip you with the tools and knowledge needed to inspire, guide, and elevate your team to new heights of success.

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